Welcome to our Help Center 👋

How do I add my logo to a report?

Show logo or letterhead on my report

SM
Written by Support Manager
Updated 1 month ago

How to document the cause of an anomaly?

Add cause or recommendations related to an image

SM
Written by Support Manager
Updated 1 month ago

How do I set time format?

TI Reporterâ„¢ allows users to set 12 hour or 24 hour format.

SM
Written by Support Manager
Updated 1 month ago

How do I set date format?

TI Reporterâ„¢ has 3 date format options.

SM
Written by Support Manager
Updated 1 month ago

Can I set a preferred Temperature Unit?

TI Reporter™ allows users to preset the preferred Temperature Unit (°F or °C).

SM
Written by Support Manager
Updated 1 month ago

How can I import a Route?

Ti Reporterâ„¢ allows you to import data from an excel spreadsheet.

SM
Written by Support Manager
Updated 1 month ago

How can I duplicate a Route?

If you have previously entered a Route in Ti Reporterâ„¢, it is easy to duplicate the Route to a new report.

SM
Written by Support Manager
Updated 1 month ago

How can I change the order of lines listed in a Route?

The order of items listed in a Route can be changed at anytime.

SM
Written by Support Manager
Updated 1 month ago

How can I change the order of my image pages?

Image Pages can be sorted manually or with the reset button.

SM
Written by Support Manager
Updated 1 month ago

How do I access the Dashboard?

Your Dashboard will give you access to all functions of TI Reporterâ„¢.

SM
Written by Support Manager
Updated 1 month ago

How do I find My Customer List

Access to your customer list is through the link in left column on your homepage.

SM
Written by Support Manager
Updated 3 weeks ago

How do I find to previous Reports

Access to your started or completed reports through the link in left column on your homepage.

SM
Written by Support Manager
Updated 3 weeks ago

How to add a new thermographer?

Under "Settings" on the dashboard, you can add, de-active and/or update your thermographer list.

SM
Written by Support Manager
Updated 3 weeks ago

How can I add or update my equipment list

Under "Settings" on the dashboard, you can add, de-active and/or update your equipment list. Equipment is NOT limited to infrared imagers.

SM
Written by Support Manager
Updated 5 days ago

How do I change my password?

When you are in the program, you can change your password under Account settings.

SM
Written by Support Manager
Updated 5 days ago