Welcome to our Help Center đź‘‹

How do I add my logo to a report?

Show logo or letterhead on my report

SM
Written by Support Manager
Updated 4 months ago

How to document the cause of an anomaly?

Add cause or recommendations related to an image

SM
Written by Support Manager
Updated 4 months ago

How do I set time format?

TI Reporter™ allows users to set 12 hour or 24 hour format.

SM
Written by Support Manager
Updated 4 months ago

How do I set date format?

TI Reporter™ has 3 date format options.

SM
Written by Support Manager
Updated 4 months ago

Can I set a preferred Temperature Unit?

TI Reporter™ allows users to preset the preferred Temperature Unit (°F or °C).

SM
Written by Support Manager
Updated 4 months ago

How can I duplicate a Route?

If you have previously entered a Route in Ti Reporter™, it is easy to duplicate the Route to a new report.

SM
Written by Support Manager
Updated 4 months ago

How can I import a Route?

Ti Reporter™ allows you to import data from an excel spreadsheet.

SM
Written by Support Manager
Updated 4 months ago

How can I change the order of lines listed in a Route?

The order of items listed in a Route can be changed at anytime.

SM
Written by Support Manager
Updated 4 months ago

How can I change the order of my image pages?

Image Pages can be sorted manually or with the reset button.

SM
Written by Support Manager
Updated 4 months ago

How do I access the Dashboard?

Your Dashboard will give you access to all functions of TI Reporter™.

SM
Written by Support Manager
Updated 4 months ago

How do I find My Customer List

Access to your customer list is through the link in left column on your homepage.

SM
Written by Support Manager
Updated 4 months ago

How do I find to previous Reports

Access to your started or completed reports through the link in left column on your homepage.

SM
Written by Support Manager
Updated 4 months ago

How can I add or update my equipment list

Under "Settings" on the dashboard, you can add, de-active and/or update your equipment list. Equipment is NOT limited to infrared imagers.

SM
Written by Support Manager
Updated 3 months ago

How to add a new thermographer?

Under "Settings" on the dashboard, you can add, de-active and/or update your thermographer list.

SM
Written by Support Manager
Updated 4 months ago

How do I change my password?

When you are in the program, you can change your password under Account settings.

SM
Written by Support Manager
Updated 3 months ago

How do I add the "Cost of Inspection"?

The “Cost of Inspection “and the “Cost Savings Report” page and related calculations apply to Electrical and Mechanical reports only.

SM
Written by Support Manager
Updated 3 months ago

How do I remove a page from the PDF?

TI reporter™ allows you to remove pages from your final PDF in the "Print to PDF" preview screen.

SM
Written by Support Manager
Updated 3 months ago