Why does my thermographer not show on the General Info page?

Be sure the thermographer is in your list of thermographers and is "active".
Written by Support Manager
Updated 3 years ago

From your dashboard, open "Settings" to access your thermographer list.

Review the list of thermographers.  Make sure the thermographer is "active".

If you are still having issues, contact us through the Chat window during normal business hours (Mon - Fri, 8 am to 4:30 pm EST), email ([email protected]) or phone (609-239-4788)

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